Privacy Policy
Last updated: 8/26/2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
- Personal information (name, email, phone number)
- Business information (company name, role, industry)
- Usage data and analytics
- Communication preferences
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
- Deliver and improve our AI automation services
- Communicate with you about our services
- Provide customer support
- Analyze usage patterns to enhance user experience
- Comply with legal obligations
3. Data Security
We implement industry-standard security measures to protect your data:
- End-to-end encryption for data transmission
- Secure data storage with access controls
- Regular security audits and assessments
- Employee training on data protection
- Compliance with SOC 2, GDPR, and other standards
4. Data Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- With your explicit consent
- To trusted service providers who assist in our operations
- When required by law or legal process
- To protect our rights, property, or safety
5. Your Rights
You have the following rights regarding your personal data:
- Access and review your personal information
- Correct inaccurate or incomplete data
- Delete your personal information
- Restrict or object to data processing
- Data portability
- Withdraw consent at any time
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
- Essential cookies for website functionality
- Analytics cookies to understand usage patterns
- Preference cookies to remember your settings
- Marketing cookies for relevant advertising
7. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
- Email: hello@ethsyncsolutions.com
- Phone: +251 960 232 728
- Address: EthSync Solutions Privacy Team